Frequently Asked Questions

Everything you need to know about shopping with Creativemindsdubai

What locations do you deliver to?

We provide reliable shipping across all emirates in the UAE, including Dubai, Abu Dhabi, Sharjah, Ajman, Umm Al Quwain, Ras Al Khaimah, and Fujairah.

How long will it take to receive my order?

Standard delivery within Dubai usually takes 1-2 business days. For other emirates, please allow 2-4 business days for your package to arrive.

What payment methods do you accept?

We accept a variety of payment options including major credit/debit cards (Visa, Mastercard), Apple Pay, and Cash on Delivery (COD) for most locations.

What is your return and exchange policy?

You can return or exchange eligible items within 7 days of delivery, provided they are in their original packaging and unused. Please contact our support team to initiate a request.

How can I track my order status?

Once your order is dispatched, you will receive an email and SMS notification containing a tracking link to monitor your shipment in real-time.

Are the products on your site authentic?

Yes, we guarantee that all products sold on Creativemindsdubai are 100% authentic and sourced directly from authorized distributors or manufacturers.